Terms and Conditions
The following conditions (hereinafter referred to as: \\ " Loveli Beauty AB (Reg. No. 559322-9304), (hereinafter referred to: Love'n Layer, Loveli Beauty AB can also be termed "us" and "we") and apply to all use of the website and the orders that Is done on lovenlayer.com and lovenlayer.se (named hereinafter: "The site"). Love'n Layer reserves the right to change the conditions and the last date of change, which is specified at the bottom of the conditions. Users are responsible for keeping updated regarding such changes. Note that the conditions that apply to your order are always the conditions that were relevant at the time you put your order and not a later version. You should maintain a copy of these conditions as future reference.
The language of the general terms and conditions is English.
ORDERS
By using the site and / or making an order on the website, you confirm that you have read the terms and privacy policy and that you accept them. Make sure you have read and understood the conditions before making an order.
Before you make your order, you will be able to review your choices, the information you have entered, the total price for your order and correct any input errors. Note that the products in your shopping cart are not reserved and can be purchased by other customers until you have performed the order at the checkout and received your order confirmation on e-mail. If the connection to the site is canceled due to prolonged inactivity, your product selection can disappear. In this case, you must add your preferred products to the cart again.
After making your order, we will send you an email confirmation containing your order number, details of the product / products you have ordered from us, your payment details and delivery information. When you received this, the order is completed.
Note that Love'n Layer does not guarantee that all products presented on the website are in stock or are available for ordering. Love'n Layer reserves the right to stop selling a product. Orders can only be made of people 18 years of age or older according to the "Agreement Act".
ACCEPTED ORDER & DELIVERY CONFIRMATION
Please note that all orders you do are subject to approval by us. We can, along our assessment, choose not to approve your order, for whatever reason.
Once your order has been processed, a delivery confirmation containing relevant information about your order is sent. Delivery Confirmation is our approval of your order. Note that Love'n Layer does not guarantee that all products presented on the website are in stock at the time of your order. If a product is not available, we will contact you shortly by e-mail. If we have already received a payment for such a product, we will refund the sum for the product within 14 days.
PRICES
The prices shown on the website include VAT and can be adjusted. Love'n Layer is not tied to some prices until we have accepted your order in the form of a delivery confirmation. Prices may also vary between the physical stores and our website. If you have made an order and the price change before we have approved your order (by sending a delivery confirmation) we will notify you about the price change by email and allow you to make a new order with the new price or cancel the old the order. If we can not contact you, your order will be canceled automatically. Love'n Layer always reserves the right to cancel an order before we accepted the order. If we have already paid for a canceled order the purchase will be refunded.
PAYMENTS
Card payment
We accept payments with the following cards: Visa, MasterCard and American Express. Purchases conducted with Visa, MasterCard or American Express may be verified by 3D Secure or SecureCode for security reasons and in order to prevent fraud attempts. To meet the highest safety requirements from card suppliers, card payments are managed at LOVE'N Layer of the payment provider Klarna Bank AB (publ.) Instead of via own servers at LOVE'N Layer. Klarna Bank AB (publ.) Is licensed for 3D Secure and is fully PCI DSS compatible (Payment Card Industry Data Security Standard).
Your card will be charged with the purchase amount when the order has been confirmed by us. You confirm that the payment card used is your or that you have specifically received the approval of the cardholder to use it. All cardholders are subject to validation controls and approval of the card issuer. If the publisher of your debit card refuses to approve the payment to Love'n Layer, your order will be canceled. We are not responsible for any fees or penalties that the card issuer may charge as a result of the management of your order.
Payment via Klarna.
With Klarna Bank AB (publ.) We can also offer payment options in Sweden managed directly via Klarna:
- Buy now. Pay later.: The payment period is selected by you in the checkout: 14 days, next month or Klarian monthly invoice. The payment period begins as soon as the order has been sent.
- Divide the payment.: The payment is divided along your choice and pay directly to Klarna via monthly invoices.
- Direct payment.: Payment managed directly through either credit card, bank account or bank transfer.
The above payment options managed directly by Klarna are available only after an approved credit report. General information about Klarna and their terms and conditions for each country are available at Klarna.com. Your personal information is handled in accordance with the applicable law on data protection and in accordance with the information in the clear privacy policy.
SHIPPING & DELIVERY
Love'n Layer offers shipping within Sweden, Denmark, Iceland and Finland. For delivery to other countries, please contact kundservice@lovenlayer.com.
Love'n Layer does its utmost to send all orders within 24 hours during weekdays, and the first following working day if the order is made during the weekend.
Note that delivery times in the checkout are only estimates and that the actual delivery times may vary depending on where the order is to be delivered. Love'n Layer is not responsible for any loss or damage that may arise as a result of a reasonable or inevitable delivery delay. Also note that the calculation of delivery time does not take into account any delays due to payment permits and / or bearing availability. If Love'n Layer does not deliver within 30 days, you can have the right to cancel the purchase.
Note that the shipping companies are more busy than usual during the celebrations and high season and that this can affect the delivery time. We take no responsibility for the freight forwarders in the logistics chain.
Love'n Layer offers delivery with the following shipping companies in Sweden:
Campaign delivery
In selected cities in Sweden offers Love'n Layer during special periods delivery. This mode of delivery is only relevant when it appears in the checkout.
DELIVERY WITH MAIL NORTH
In Sweden, Denmark, Iceland and Finland offer Love'n Layer delivery by sending light homes in your mailbox or delivery. PostNord will determine the options that are suitable for your delivery. Love'n Layer waives the right to decide which option is chosen for you. If the package is delivered to an agent, PostNord chosen a close out your specified address. Estimated delivery time for both options is 1-5 days. Messages regarding the delivery will be sent by email and / or SMS.
RETURNS & EXCHANGES
If you are dissatisfied with your purchase of Love'n Layers website, you are entitled to cancel your purchase or replace your product, notify Love'n Layer within 14 days from the date you received your order (for e-mail kundservice@lovenlayer.com). Enter headline return / exchange / claim.
If a product is damaged during transport, you should also include a photo as proof of your notice.
The product (s) to be returned must be delivered to us in unused condition (layers of unbroken black product packaging in originalbox) together with the confirmation, no later than 14 days after you sent your message. Returns are accepted only if the labels and original packaging is completely intact and in a salable condition. Love'n Layer will not accept returns where labels have been removed or the product has been opened.
Reimbursement for returned goods is done with the same method of payment used in the purchase and with the same amount paid to Love'n Layer within 14 days after we received your return. Please note that additional duties and / or taxes will not be refunded. Refund for defective items will be made within 30 days after delivery.
Defective products can only be refunded if their functionality or value has not decreased as a result of your handling of the products to a greater extent than is necessary to determine their characteristics or function. You must always notify Love'n Layer within 7 days after a product has been shown to be defective. If Love'n Layer believes that the products are defective, we will refund the full amount.
RETURN YOUR PRODUCT
Please follow the steps below to do a return:
1. Send a message to kundservice@lovenlayer.com with your order number, the reason for the return, and pictures of the product. Please also state your name, email address and phone number for us to contact if needed.
2. You will receive a confirmation from us if the return is accepted and we will send you also a pre-paid return label. Note that if you want to return your product in a different way provides Love'n Layer no substitute for the return fee.
3. Add the product / products in the original packaging or other sturdy, well-padded box. Close the carton and tape it securely. Place the prepaid return label on the packaging and label the package clearly with the order number.
4. We will then send a confirmation e-mail when the return has been processed and the repayment is completed.
COPYRIGHT
Copyright of files and documents on this website (including, without excluding Love'n Layers brand, graphics, text, photographs, designs, logos, icons, images, data, and software) are owned by or licensed to Love'n Layer and our affiliated companies. You are only justified to use this material for personal and non-commercial reasons. You can download, print and store copies of this material for personal and non-commercial use, provided that this permission notice regarding copyright are included on all such copies. You are not allowed to charge for other people to use this material and you may not publish or distribute the materials to others without the permission of Love'n Layer. The material must not be altered in any way without the written permission of the copyright holder. Except as expressly provided in this legal notice, receive no rights or licenses to the material or any part of it is granted or implied.
For press inquiries, please contact:
hello@lovenlayer.com
BRAND PROTECTION
Please note that your use of this website does not give you any rights to use Love'n Layers brand.
STATEMENT OF RESALE
You can only buy products at Lovenlayer.com for personal use and not for resale. By ordering at Lovenlayer.com (.SE), you certify that you buy products for your own use and not for resale and that you accept our terms. We reserve the right to refuse an order without explanation.
INFORMATION ON THE WEBSITE
Love'n Layer cannot guarantee that the content of the website is free from inaccuracies or write errors. Also, we cannot guarantee that all information is up to date. Love'n Layer reserves the right to change the content of the website at any time. Although Love'n Layer strives to show correct texts, pictures and prices on the website, errors can arise. Some of the services provided through the website are maintained by third parties. In situations where Love'n Layer works as an intermediary for such services, we cannot be held responsible for errors that arise as a result of their activities. Love'n Layer cannot be held responsible for damage caused by the use of the website and also not for the website cannot be used. Love'n Layer cannot guarantee trouble-free, uninterrupted and secure access to the site.
The site may contain links to other websites outside our control. We cannot be held responsible for the content or privacy policies of such websites.
OUR OBLIGATIONS
Love'n Layer's obligations towards you are in each case limited to these general conditions, unless there are other statutory provisions. LOVE'N LAYER will under no circumstances take any responsibility for indirect injuries as loss of profit or in case of force majeure as war, civil war, revolution, rebellion, state action, strike, lockout, malfunctions, errors in electric, telephone or Internet services, natural disasters or similar events. Love'n Layer's debt towards you will never exceed the total amount for each order. Love'n Layer's obligations do not apply to Force Majeure. The contract between you and us can in such cases partly or completely terminated by yourself or by LOVE'N Layer.
CRIME & APPLICABLE LAWS
We reserve the right to use all available funds and solutions according to law in breach of these conditions, including the right to refuse to access the website. People who violate the restrictions of password-protected areas on the website can be prosecuted.
These conditions are governed by the laws in Sweden (in addition to the International Buy Act). Any disputes concerning these conditions are referred only to the Stockholm District Court as the Court of First Instance. Please note that you can also submit any claims against LOVE'N Layer to the General Complaints Board (ARN).
BUSINESS INFORMATION
The brand LOVE'N Layer is owned and administered by Loveli Beauty AB.
Loveli Beauty AB. VAT: SE559322930401.
Tjärdalsvägen 25, 184 38 Åkersberga, Sweden.
+46 (0) 70 786 00 10 | hello@lovenlayer.com.
CEO: Ida Thern
Recent Change Date: December 19, 2022