This policy, together with our Terms and Conditions and other documents referred to, sets out the basis on which personal data that we collect from you or that you provide to us is processed by us.
RESPONSIBILITY FOR THE PROCESSING OF PERSONAL INFORMATION
Loveli Beauty AB (owner of the brand Love'n Layer), org. no. 559322-9304 (“Loveli Beauty”), is the controller of your personal data according to applicable data protection laws. Selected suppliers and the companies connected to Love'n Layer may process your personal data on Love'n Layer's behalf and in accordance with our instructions.
For questions about the processing of personal data, you can contact Love'n Layer at any time at:
Love'n Layer, Loveli Beauty AB
Postal address: Tjärdalsvägen 25, 184 38 Åkersberga
Telephone number: +46 (0)73 535 20 88
Email address: firstname.lastname@example.org
Love'n Layer also uses "cookies" (explained below) and IP address tracking to enable us to improve our services and your experience on the Love'n Layer website. When you order our products on our website and choose to pay by credit card, you will provide your credit card information on our website to complete your purchase. Your credit card details will never be visible to either Love'n Layer or our payment service providers.
Love'n Layer may also store information about your purchases, such as product and size, purchase price and date, as well as general information about skin type, gender, age and purchasing habits that help us improve our services for you and your future shopping experience with us.
USE OF INFORMATION
Love'n Layer uses the information collected to:
- Process purchases or orders you have made on our website.
- Handle any returns, exchanges or complaints.
- Communicate with you about your purchase or order.
- Administer our services offered on the website.
- Answer and administer any questions or comments about our products or services.
- Keep you informed, via SMS, e-mail or regular mail, regarding special events or campaigns.
- Send our newsletter if you have chosen to subscribe to the newsletter.
- Review our results and improve our services to you.
- Analyze your personal data to produce offers and information relevant to you.
- Help us improve the design of our website and your online or in-store experiences.
- Contact you, based on the choices you have made on the website, by email, regular mail or phone, to conduct market research and learn more about how we can improve our product offering.
We may combine the personal information you have provided to us with the personal information you have provided to one of our affiliated companies to improve and personalize your shopping experience, and to communicate with you in accordance with this policy.
We may also use your personal data for our internal marketing and demographic surveys together with non-personal information to analyse, profile and look more closely at customer patterns in order to improve our products and services.
Love'n Layer does not rent or sell our customers' information such as names, addresses, email addresses or other personal information to any other external entity.
Love'n Layer may share your personal data with affiliated companies and partners to improve the services we offer you.
STORAGE AND TRANSFER OF PERSONAL DATA
Love'n Layer takes appropriate security measures to protect the information you provide. Although we take all possible measures to protect your personal information from unauthorized access, use or disclosure, you hereby accept that there is no guarantee that data transmission of information is completely secure from unauthorized access. We are only responsible for this if it was due to negligence on our part.
Please note that emails are not encrypted and are not considered a secure way of providing card details or sensitive personal information. For security reasons, we do not store any information about your payment in our own system.
You have the right to annually request written documentation, free of charge, regarding the personal data we have stored about you. You also have the right at any time to request access to and correction of any personal information you have provided to us, or to have your name and other personal information removed from Love'n Layer's customer database and/or marketing/newsletter list by contacting our customer service at email@example.com. Please click on the unsubscribe from our newsletter link in our next email if you would like us to remove your details from our marketing/newsletter list. Notwithstanding the above, Love'n Layer reserves the right to store and process your personal data in accordance with this policy to the extent necessary to process a purchase on your part or to provide other services that you request.
UNREGISTERING FROM NEWSLETTERS AND EMAILS
If you have signed up for our newsletters or emails and you no longer wish to receive them, you can unsubscribe from that specific mailing by clicking on the unsubscribe link included in all newsletters/emails.
STORAGE OF INFORMATION
We will store your information for as long as is necessary to process your order or provide the services requested by you, or for a longer period if required by law or as necessary to resolve disputes, prevent fraud or enforce our terms.
If you do not provide us with mandatory personal data, it is not certain that we can process your order or perform the services you request. When you buy our products online, we will inform you which information is mandatory.
LEGAL AGE FOR PURCHASE
If you are under the age of eighteen (18), we require that you inform and obtain the consent of your parent or guardian before purchasing anything on lovenlayer.com.
Love'n Layer does not collect personal information from persons under the age of 18.
ACCEPTANCE OF INTEGRITY POLICY AND CHANGES
Loveli Beauty AB
184 38 Åkersberga
Customer service: firstname.lastname@example.org
Org no: 559322-9304
Last modified date: January 25th, 2023